I am emailing you to let you know what a wonderful & blissful experience I had at Kai today!
You actually booked my appointment for me for a 12 noon head and scalp massage after giving me information on Latisse over the phone.
First, I love your reception area, bright, welcoming, comfortable and unassuming. I was greeted in a manner where I truly felt welcome.
(I’ve only been to Spa Sydell – and never felt welcome there or that my business was appreciated).
Not the case at Kai!
I really appreciated that there are forms to fill out for medical history AND that the massage therapist truly paid attention and read mine. I was greeted by Sandra for my head and scalp massage and she was kind enough to spend 5-10 minutes discussing some medical problems that I have had for the past 3 months – I am SO impressed with how in tune she was and that she really wanted me to get the most of out my time at Kai today.
We decided on a 30 minute massage instead of head and scalp only.
Grace, it was the BEST massage I have ever received in my life!! I love the massage room – so clean and tranquil, warm and soothing. My joints and bones are very sensitive so you can imagine how delighted I was to slip into a heated massage bed with such soft and cozy blankets. I was in heaven!!
The massage itself was perfect – Sandra asked what kind of pressure and I requested light. It was just perfect. It did not hurt me at all but soothed my mind, body & spirit.
My only regret is that I did not discover you sooner!! Spa Sydell has been deleted from my cell phone!
I promptly made another appointment with Sandra for a 60 minute massage next Saturday. I can’t wait.
I also received information on Botox from the front desk staff and I will be taking advantage of the special pricing on May 4.
Thank you for taking the time to read my feedback; I am really impressed with all your staff and your beautiful spa! What a breath of fresh air compared to my other spa experiences in the Sandy Springs area.